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FAQ
About Cafetalk
What service does Cafetalk offer?
What will I need in order to use Cafetalk?
What about the tutors?
Can we change teachers at any time?
Where can I find a tutor's experience or qualifications?
I am worried about my privacy during my conversation with the teacher
How to do the Skype telephone test?
Lesson overview
How long is a lesson?
How many days in advance should I book a lesson?
How far ahead can I book a lesson?
What if I cannot make a lesson appointment on the day and time I want?
Can I cancel or reschedule a lesson appointment?
About hardware and software
How to use skype
Talking Headsets
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Please, give us more details about the software used by Cafetalk.
Can we see the face of the person we are talking to?
What's a SKYPE NAME?
Why did you choose Skype among so many types of free chat software?
What will I need in order to use Cafetalk?
Prices/Payment
How much does a lesson cost?
How much is 1 point?
How do I pay for a lesson?
Do I need to pay a registration fee, initial fee or any monthly fees?
Can I cancel or reschedule a lesson appointment?
Would you be able to give me a receipt?
Troubleshooting
I cannot talk on Skype.
It is time for the lesson, but the teacher has not called me yet
I cannot receive Cafetalk emails.
I would like to stop the mail magazine.
I cannot see the screen very well.
I would like to terminate my membership.
Your MyPage
Features and changes about New Cafetalk
User's MyPage
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