
Learn the language, strategies, and confidence to face uncomfortable situations at work and in life.
课程介绍
In this interactive lesson, we’ll focus on the English you need to navigate challenging conversations—like giving negative feedback, setting boundaries, or handling emotional reactions. You'll learn practical vocabulary, key phrases, and expressions for expressing empathy, maintaining professionalism, and achieving clear outcomes. Through real-world scenarios, discussions, and role-plays, you'll gain the tools to stay calm, clear, and confident—even when the conversation is tough.
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