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Zia Phone Conversation Roleplay Lesson
Language English
Latest request: More than 1 month ago

Phone Conversation Roleplay Lesson

25Min. X 4
2,200 P
Estimated of points
Paket mit 4 Kursen
550 Punkte pro Kurs
Not confident speaking English on the phone? Practice with a friendly native speaker.
Kurs buchen

Kurspaket Inhalt

Dies ist ein 4-Kurse Paket. Du erhältst 3 “Gutscheine” sobald die Buchung bestätigt wurde. Mit den Gutscheinen kannst Du dann die verbleibenden Kurse buchen. Bitte beachte, dass alle Kurse in diesem Kurspaket innerhalb von 60 Tagen ab Bestätigungsdatum der ersten Kursbuchung belegt werden müssen, da sie sonst verfallen.

Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.

Kursinhalt

If you are nervous about speaking on the telephone with foreign clients, I have a series of ten lessons for you.

You can take any lesson at any time, it is your choice!

In these lessons you can learn how to communicate in telephone situations with confidence.

You can choose some things to practice from the topics below:

1. Ask to speak to the right person about a problem
2. Talk about problems politely with clients
3. Report on progress
4. Agree and disagree politely
5. Deal with an angry customer
6. Make and re-arrange appointments
7. Book flights
8. Book accommodation
9. Arrange pick up, delivery or transportation
10. Finish a long conversation politely

 Or you can suggest your own ideas for this lesson.

Good for intermediate to advanced students.

I look forward to talking to you soon! 

Rücktrittsregelung der/des TutorIn

Cancellation of pack lessons

• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack

• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Weniger als 1 Stunden vor Kursbeginn→ 100% des Kurspreises wird einbehalten.
  • Weniger als 12 Stunden vor Kursbeginn→ 50% des Kurspreises wird einbehalten.
  • No-Show→ 100% des Kurspreises wird einbehalten.

Alle Kurse von dieser/m TutorIn

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Tutorenprofil
Phone Conversation Roleplay Lesson
25Min.
2,200P
Paket mit 4 Kursen
Kurs buchen

Zia

from
 
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219
68
Tutorenprofil
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