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課程應按時間順序預約,即第 2 堂課程的時間應在第 1 堂之後。以此類推。
課程介紹
If you are nervous about speaking on the telephone with foreign clients, I have a series of ten lessons for you.
You can take any lesson at any time, it is your choice!
In these lessons you can learn how to communicate in telephone situations with confidence.
You can choose some things to practice from the topics below:
1. Ask to speak to the right person about a problem
2. Talk about problems politely with clients
3. Report on progress
4. Agree and disagree politely
5. Deal with an angry customer
6. Make and re-arrange appointments
7. Book flights
8. Book accommodation
9. Arrange pick up, delivery or transportation
10. Finish a long conversation politely
Or you can suggest your own ideas for this lesson.
Good for intermediate to advanced students.
I look forward to talking to you soon!
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