Mastering Essential Business Interactions
Kursinhalt
We'll learn how to elevate your business English skills and cover the following topics:
- Mastering proper greetings and introductions
- Navigating professional etiquette in business settings
- Building strong rapport with colleagues
- Engaging in effective small talk
- Confidently participating in meetings
- Networking within your organisation
- Making and receiving business phone calls
- Leaving professional voicemail messages
- Handling phone enquiries and issues
- Structuring clear and professional emails
- Using appropriate sign offs
- Conveying messages concisely and effectively
- Addressing customer enquiries
- Resolving customer complaints
- Maintaining a positive and professional tone in all communications
We’ll engage in practical exercises and role-plays to boost your confidence and proficiency in business communication so that you can handle various business scenarios with ease and professionalism.
Cafetalk Rücktrittsregelung
Vor der Bestätigung einer Kursbuchung
- Stornierung jederzeit möglich
Nach der Bestätigung einer Kursbuchung
- Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
- Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
-
No-Show→ Stornogebühren können anfallen.
(Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)
Alle Kurse von dieser/m TutorIn
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