Mastering Essential Business Interactions
课程介绍
We'll learn how to elevate your business English skills and cover the following topics:
- Mastering proper greetings and introductions
- Navigating professional etiquette in business settings
- Building strong rapport with colleagues
- Engaging in effective small talk
- Confidently participating in meetings
- Networking within your organisation
- Making and receiving business phone calls
- Leaving professional voicemail messages
- Handling phone enquiries and issues
- Structuring clear and professional emails
- Using appropriate sign offs
- Conveying messages concisely and effectively
- Addressing customer enquiries
- Resolving customer complaints
- Maintaining a positive and professional tone in all communications
We’ll engage in practical exercises and role-plays to boost your confidence and proficiency in business communication so that you can handle various business scenarios with ease and professionalism.
Cafetalk 的取消政策
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 24 小时以上→ 随时可以取消。
- 课程时间前 24 小时內 → 讲师将可能收取消费。
-
缺席→ 讲师将可能收取消费。
(请与讲师确认详情。)
讲师提供的课程
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Perfecting Your Self Introduction
Crafting a Confident and Clear Self Introduction in English25 分钟 2,000 点 -
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