MSCS Teach How to Manage Customer Feedback.
 

How to Manage Customer Feedback.

30 分钟
2,500
In this lesson the student will learn how to evaluate and manage customer expectations

课程介绍

In this lesson the student will cover the following:
  • Case study and discussion of suggested customer feedback.
  • Possible solutions to improve the customer experience with the company.
  • How to act correctly on customer feedback.
  • How much can customers comments affect business. 
  • Importance to act on customer feedback.
  • How it will affect the company.
  • How to handle negative customer feedback.

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英语
运动
投资/金融
职业生涯
辅导
一般商业
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