
Exceptional Customer Care: Master Professional English with Confidence
Description
Do you want to deliver exceptional customer service in English and leave a lasting impression on your clients? This lesson will give you the tools and confidence to do just that!
This lesson is your key to mastering clear, confident, and professional communication.
Together, we’ll practice real-world scenarios like assisting customers, resolving complaints, and explaining product features with ease.
Build fluency, refine your vocabulary, and learn the art of empathetic and effective communication—all tailored to your industry or job needs.
Who It’s For
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Customer service professionals looking to improve English fluency.
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Job seekers preparing for English-speaking customer care positions.
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Learners wanting to enhance professional communication skills for client-facing roles.
Interactive Elements
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Personalized Role-Plays: Practice handling real-world situations, such as resolving issues or explaining product features.
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Polite Expressions and Vocabulary: Build a toolkit of professional and empathetic phrases.
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Practical Scenarios: Explore customer service topics like troubleshooting, workplace etiquette, and creating positive experiences.
Skills Covered
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Confidently handle customer interactions in English.
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Master active listening and effective problem-solving techniques.
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Improve fluency in professional communication while building vocabulary.
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Gain confidence for real-world scenarios in customer-facing roles.
Cafetalk's cancellation policy
Before request is confirmed (fixed)
- Cancellation possible at any time without charge.
After request is confirmed (fixed)
- More than 24 hours before lesson start time.→ Cancellation is possible at any time.
- Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
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No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
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