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Joshua Fourie Business English Part 3: English for Customer Service, Online Communication, and Workplace Etiquette
Language English   For adults Business related Customer Service Pronunciation Speaking
 

Business English Part 3: English for Customer Service, Online Communication, and Workplace Etiquette

45min X 3
9,000 P
Estimated of points
Lattep icon
Pack of 3
3,000 Points per lesson
Speak clearly, behave professionally, and communicate confidently in any English-speaking work environment
Prenota lezione

Lesson Pack Details

- This is a lesson pack of 3 lessons in total. When you send the request for the first lesson, points for all 3 lessons will be deducted at once.
- Once the tutor confirms the first request, “100% OFF coupons” that can be used for the remaining 2 requests will be issued automatically.
- You can use these coupons to send requests for the remaining lessons.
- The validity period for this lesson pack is 30 days starting from the scheduled date and time of the first confirmed lesson.

Even if the first scheduled lesson is canceled, the already set validity period will not change.
You can check the lesson pack’s validity period on the Request > Lesson Pack page.

Descrizioni

This is the final pack in the Business English series. This lesson pack is designed to help you build strong communication skills for real-world business situations. Whether you're working with customers, chatting online with colleagues, or navigating workplace culture, these lessons will help you speak professionally and confidently in English.

  • In Speak Professionally in Customer-Facing Roles, you’ll learn how to interact with clients and customers using polite, clear, and helpful language.
  • In Communicate Confidently Online in English, you’ll practice writing emails, messages, and online responses that are professional, friendly, and effective.
  • In Professional Behaviour in an English Workplace Environment, you’ll explore workplace etiquette, cultural expectations, and how to behave appropriately in different business settings.
By the end of these lessons, you’ll feel more confident communicating in English across customer service, online platforms, and everyday workplace interactions.

⏳ Please note: Once you begin, you’ll have 30 days to complete all lessons in this pack.

⬅️ Continue from Lesson Pack 2: Business English for Confident Communication 
⬅️ Or start fresh with Lesson Pack 1: English for Interviews and Workplace Etiquette

Modalità di cancellazione di questo tutor

Cancellation of pack lessons

• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack

• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.

Prima che la richiesta sia confermata (fissata)

  • La cancellazione è possibile in qualsiasi momento.

Dopo che la richiesta sia stata confermata (fissata)

  • Meno di 1ore prima dell'inizio della lezione.→ il 50% del costo viene addebitato.
  • No-Show→ il 100% del costo viene addebitato.

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