Customer Service Role Play: Speak with Confidence

20
1,200 ポイント
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Practice Real Customer Service Conversations and Build Workplace Confidence

レッスンの詳細

Want to improve your English for customer service jobs? In this practical role-play lesson, you'll practice handling common customer situations in English. Perfect for call center agents, retail workers, hospitality staff, and anyone who interacts with customers.

We will simulate real customer service conversations, helping you build confidence, improve fluency, and learn professional expressions used in the workplace.

What We'll Practice:
✅ Greeting customers professionally
✅ Answering questions clearly
✅ Handling complaints politely
✅ Solving customer problems
✅ Making apologies and offering solutions
✅ Improving pronunciation and natural speaking skills

Sample Role Plays:
• A customer wants a refund
• A customer received the wrong item
• A customer is unhappy with a service
• Helping a customer find information
• Handling difficult customer questions

Who is this lesson for?

  • Intermediate to Advanced English learners
  • Customer service professionals
  • Job seekers preparing for interviews
  • Anyone wanting to improve workplace English

 

Let's practice real-world customer conversations in a relaxed and supportive environment!

この講師の キャンセルポリシー

リクエスト確定前

  • いつでも無料キャンセル可能。

リクエスト確定後

  • レッスン開始時刻の24時間以上前→ いつでもキャンセル可能。
  • レッスン開始時刻の24時間未満→ キャンセル料がかかる場合があります。
  • レッスンに現れなかった場合→ キャンセル料がかかる場合があります。
    (キャンセル料については、講師に直接ご確認ください)

この講師のレッスン

Thamela
出身国
居住国
2
2

レッスン可能時間帯  

07:00   11:00
07:00   11:00
07:00   11:00
不定期に変更される場合もあります。
リクエスト時にご確認ください。
Asia/Tokyo 時間で表示。
Customer Service Role Play: Speak with Confidence
20
1,200P
Zoom icon Google meet icon Lattep icon

Thamela

出身国
 
居住国
 
お気軽にご質問ください!