课程包信息
课程应按时间顺序预约,即第 2 堂课程的时间应在第 1 堂之后。以此类推。
课程介绍
If you are nervous about speaking on the telephone with foreign clients, I have a series of ten lessons for you.
You can take any lesson at any time, it is your choice!
In these lessons you can learn how to communicate in telephone situations with confidence.
You can choose some things to practice from the topics below:
1. Ask to speak to the right person about a problem
2. Talk about problems politely with clients
3. Report on progress
4. Agree and disagree politely
5. Deal with an angry customer
6. Make and re-arrange appointments
7. Book flights
8. Book accommodation
9. Arrange pick up, delivery or transportation
10. Finish a long conversation politely
Or you can suggest your own ideas for this lesson.
Good for intermediate to advanced students.
I look forward to talking to you soon!
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课程包取消规定
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- 随时可以取消。
课程预约确定后
- 课程时间前 1 小时內→ 收取 100% 课程费用为取消费。
- 课程时间前 12~1 小时→ 收取 50% 课程费用为取消费。
- 缺席→ 收取 100% 课程费用为取消费。
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