English
日本語
한국어
简体中文
繁體中文
Italiano
español
Deutsch
Русский
In this lesson the student will learn how to evaluate and manage customer expectations
Detalles de la lección
In this lesson the student will cover the following:
- Case study and discussion of suggested customer feedback.
- Possible solutions to improve the customer experience with the company.
- How to act correctly on customer feedback.
- How much can customers comments affect business.
- Importance to act on customer feedback.
- How it will affect the company.
- How to handle negative customer feedback.
Política de cancelación de Cafetalk
Antes de que la solicitud haya sido confirmada.
- Es posible hacerlo en cualquier momento.
Luego de que la solicitud de clase haya sido confirmada
- Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
- Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
-
No-Show→ Pueden aplicarse cargos por cancelación.
(La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)
Todas las clases del (de la) tutor/a
All Lessons
-
Exploring the City of Sydney in Australia
The tourist attractions found in SydneyEnglish
30min 1,000P -
Talking about the beautiful City Tokyo
Introducing the city and its beautiful landmarks.English
30min 2,000P -
"Planning for a vacation in the Maldives"
All the points that a person would look at when planning a vacationEnglish
30min 2,000P -
-
Talking about work-life balance
Looking at the importance of work-life balance in our daily lives.English
30min 2,500P -
Lesson One: Needs Analysis and Get to Know One Another
Needs Analysis is a formal, systematic process I follow with potential students to identify and evaluate training that should be done, or specific needs of an individual or group.English
15min 300P -
Lesson Two: Proposed Plan for the Student.
Provide a solution based on the needs analysis done in lesson one.English
15min 300P -
Lesson Three: Introduction to Business English Classes.
Introduction of the available options, that can be attended by the student. a. The content can be developed to suit the personal requirements of the student. OR b. General lessons to address normal Business English.English
45min 2,500PTiene prueba -
Business Finance Terminology: Lesson One
60 Business and Finance Terms You Should Absolutely Know: (lesson one the first twenty terms)Investment & Finance
45min 3,000P -
Business Finance Terminology: Lesson Two.
60 Business and Finance Terms You Should Absolutely Know: (lesson two: the second twenty terms)Investment & Finance
45min 3,000P -
-
An Introduction to the Principles of Management.
Looking at and Discussing the Principles of Management.Coaching
45min 3,000P -
What are the Principles of Marketing?
These seven are: product, price, promotion, place, packaging, positioning and people. As products, markets, customers and needs change rapidly, you must continually revisit these seven Ps to make sure you're on track and achieving the maximum results possCoaching
45min 3,000P -
10 Skills Every Supervisor Should Have.
Looking at Basic Supervisory skills.Career Advancement
30min 2,000P -
How to Talk about Orders and Deliveries
How to place an order on the telephone.General Business
30min 2,500P -
-
How to Hold Effective Business Meetings
How to prepare and lead a business meeting as the chairperson.General Business
30min 2,500P -
Evaluating and Discussing Performance
The lesson will discuss the evaluation of staff performance.General Business
30min 2,500P -
Sport History Between South Africa and Argentina; The Game of Rugby.
Sport History Between South Africa and Argentina; The Game of Rugby.Sports
30min 2,000P
