
Exceptional Customer Care: Master Professional English with Confidence
課程介紹
Do you want to deliver exceptional customer service in English and leave a lasting impression on your clients? This lesson will give you the tools and confidence to do just that!
This lesson is your key to mastering clear, confident, and professional communication.
Together, we’ll practice real-world scenarios like assisting customers, resolving complaints, and explaining product features with ease.
Build fluency, refine your vocabulary, and learn the art of empathetic and effective communication—all tailored to your industry or job needs.
Who It’s For
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Customer service professionals looking to improve English fluency.
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Job seekers preparing for English-speaking customer care positions.
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Learners wanting to enhance professional communication skills for client-facing roles.
Interactive Elements
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Personalized Role-Plays: Practice handling real-world situations, such as resolving issues or explaining product features.
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Polite Expressions and Vocabulary: Build a toolkit of professional and empathetic phrases.
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Practical Scenarios: Explore customer service topics like troubleshooting, workplace etiquette, and creating positive experiences.
Skills Covered
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Confidently handle customer interactions in English.
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Master active listening and effective problem-solving techniques.
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Improve fluency in professional communication while building vocabulary.
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Gain confidence for real-world scenarios in customer-facing roles.
Cafetalk 的取消政策
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
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缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
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