Business English - Customer Service

30min
1,300 P
Let's look at some of the ways we can keep our customers happy with good interactions and dealing of customer complaints.

Description

Are you in the customer service department? Let's work on our skills in dealing with customers! 

Vocabulary and Phrases
: Customer satisfaction, complaint, feedback, service recovery, loyalty.
Skills: Handling customer complaints, ensuring customer satisfaction, improving service quality.
Practice Scenarios: Role-playing customer service interactions.
 

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  • Cancellation possible at any time without charge.

After request is confirmed (fixed)

  • More than 24 hours before lesson start time.→ Cancellation is possible at any time.
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Lessons by this tutor

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English
Others (Hobby)
Coaching
General Business
Shaun C
from
in
6
7

Available Times  

Mon 15:00   19:00
Mon 20:00 Tue 00:00
Tue 15:00   19:00
Tue 20:00 Wed 00:00
Wed 15:00   19:00
Wed 20:00 Thu 00:00
Thu 15:00   19:00
Thu 20:00 Fri 00:00
Fri 15:00   19:00
Fri 20:00 Sat 00:00
Actual availability may differ. Please check when you make a request.
Shown in Asia/Tokyo time.
Business English - Customer Service
30min
1,300P

Shaun C

from
 
in
 

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