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上次授课：超过 1 个月前
Useful English Expressions for Customer Service
4 堂课程包
每堂 1,750 点
This is a great lesson for you if you're in the service industry.
课程包信息
此为 4 堂课程的课程包。当讲师确定第 1 堂课程预约后，另外 3 堂将会以优惠券的形式自动发送供之后预约使用。请注意，课程包优惠券使用期限为第 1 堂课程时间后的 50 天内。
课程应按时间顺序预约，即第 2 堂课程的时间应在第 1 堂之后。以此类推。
课程应按时间顺序预约，即第 2 堂课程的时间应在第 1 堂之后。以此类推。
课程介绍
As the number of foreign visitors has increased these years, learning English (or Chinese) has become very important. During this lesson, we'll learn phrases and vocabulary for the service industry. We'll also have roleplay so you can practice the phrases!
現在日本にたくさんの外国人の観光客が来ています。外国人のお客さんが店に入ってきたら、英語の対応フレーズはこのレッスンで習いましょう！シミュレーション（ロールプレイング）でさらにリアルな状況へ！
現在有許多從世界不同國家來的觀光客, 而英語也變成必備的工具。在這個課程中, 我們將會學習一些實用的句子和單詞。透過角色扮演的方式, 您能更快掌握如何用英語和客人溝通!
KEBII
現在日本にたくさんの外国人の観光客が来ています。外国人のお客さんが店に入ってきたら、英語の対応フレーズはこのレッスンで習いましょう！シミュレーション（ロールプレイング）でさらにリアルな状況へ！
現在有許多從世界不同國家來的觀光客, 而英語也變成必備的工具。在這個課程中, 我們將會學習一些實用的句子和單詞。透過角色扮演的方式, 您能更快掌握如何用英語和客人溝通!
KEBII
讲师的取消政策
课程包取消规定
• 「未开始」的课程包(1)随时可以取消。取消后点数将全额退还。若欲取消「进行中」的课程包(2)，将退还剩馀课程的50％点数。
(1) 「未开始」係指课程包尚未经讲师确定。
(2) 「进行中」係指课程包中已有一堂课程经确定。（当讲师确定第一堂课程预约后，系统将自动發送课程包剩馀课程的优惠券供之后预约使用。）
(2) 「进行中」係指课程包中已有一堂课程经确定。（当讲师确定第一堂课程预约后，系统将自动發送课程包剩馀课程的优惠券供之后预约使用。）
取消单堂课程包课程
• 若欲取消单堂课程包课程而非整个课程包，请至该课程预约详细页面取消。取消费依讲师的一般课程取消政策而定，但「收取 50% 课程费用为取消费」将不适用。课程包优惠券仅可能返还或抵用。
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 1 小时內→ 收取 100% 课程费用为取消费。
- 课程时间前 24～1 小时→ 收取 50% 课程费用为取消费。
- 缺席→ 收取 100% 课程费用为取消费。
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