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Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!
课程介绍
Interacting with English speaking guests can be difficult! Each country has its own set of unique vocabulary and the accents are hard to understand.
In these lessons, you will learn how to:
In these lessons, you will learn how to:
- Take a reservation over the phone
- Take a food order
- Assist with guest / customer requests and questions
- Deal with guest / customer complaints
- How to upsell
- How to reply to guest / customer feedback on social media
- How to write an email
- How to deal with difficult guests / customers
You will learn important vocabulary, pronunciation, tone and culture.
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讲师提供的课程
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Counselling Lesson
Having trouble deciding what lessons to take? Not quite sure what your English level is? In this session, we can discuss what you would like to do and which of my lessons would be a good fit for you.20 分钟 700 点 -
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Proofreading - Short Documents
Proofreading services for both business and academic documents. 400 points per 200 words.0 分钟 400 点 -
Proofreading - Large Documents
Proofreading services for both business and academic documents. 1,800 points per 850 words.0 分钟 1,800 点 -
Travel English
Are you thinking of travelling to an English speaking country, but you feel anxious about booking hotels and restaurants? Then this is the lesson for you!30 分钟 1,000 点 -
Customer Service English - Hotels and Restaurants
Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!50 分钟 X 5 7,000 点5 堂课程包 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!50 分钟 1,800 点 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!50 分钟 X 5 8,000 点5 堂课程包
