Business Communication Skills

50 分鐘
5,000
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25 分鐘
1,000 點
Develop the communication skills and strategies that will help you succeed in meetings, presentations, and written communication.

課程介紹

Topics:

  • Influencing: how to use your soft skills to achieve your objectives
  • Clarification strategies: what to do if you don´t know how to phrase something; how to politely indicate that you don´t understand, or need clarification
  • Interaction conventions: how to know when to interrupt; how to interrupt politely; and how to deal with rude interruptions
  • Sociolinguistics and pragmatics: politeness strategies; levels of formality and informality; dealing with sensitive topics; giving critical feedback
  • Presentation skills and strategies: planning according to audience size and needs, and according to your objectives; structuring your talk; linking ideas
  • Professional writing skills: formal and informal emails; reports
Trial: the trial is a brief consulation and needs analysis

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