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Useful terms for different purposes in business correspondence
課程介紹
While we send a lot of emails on daily basis, many of them are not effective. Very often it is difficult to read or process emails hanging around because the recipient is unclear on how to reply or act. This is something that should not happen. Etiquette, style, and format are essential to writing emails that get results.
The expected result of the lesson - quality written business e-mail for various business occasions.
This lesson includes various “how-to” items as follows:
Greetings and starting including why you're writing
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reconnecting with old costumers
- introducing value
- referring to the previous contact
- Making a request
- Making an offer
- Talking about problems and solutions
- Asking for clarifications
- Asking questions
- Call to action
- Talking about meetings
- Giving good news
- Giving bad news
- Apologizing
- Attaching documents
- Closing remarks
Cafetalk 的取消政策
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
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