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Useful terms for different purposes in business correspondence
课程介绍
While we send a lot of emails on daily basis, many of them are not effective. Very often it is difficult to read or process emails hanging around because the recipient is unclear on how to reply or act. This is something that should not happen. Etiquette, style, and format are essential to writing emails that get results.
The expected result of the lesson - quality written business e-mail for various business occasions.
This lesson includes various “how-to” items as follows:
Greetings and starting including why you're writing
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reconnecting with old costumers
- introducing value
- referring to the previous contact
- Making a request
- Making an offer
- Talking about problems and solutions
- Asking for clarifications
- Asking questions
- Call to action
- Talking about meetings
- Giving good news
- Giving bad news
- Apologizing
- Attaching documents
- Closing remarks
Cafetalk 的取消政策
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 24 小时以上→ 随时可以取消。
- 课程时间前 24 小时內 → 讲师将可能收取消费。
-
缺席→ 讲师将可能收取消费。
(请与讲师确认详情。)
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