Customer Service Role-Play

30 分鐘
1,600
提供試聽
20 分鐘
700 點
有優惠券
Practical English for Real Conversations

課程介紹

📞 Role-Play for Customer Service
For Kids and Adults – All Levels Welcome!

Description:
Want to deliver excellent customer service in English? Role-Play for Customer Service helps you practice real-life conversations so you can speak clearly, professionally, and with confidence. Whether you're new to customer service, improving your skills, or already a pro, this lesson is designed for you. It’s perfect for kids learning customer care basics or adults working in customer-facing jobs.

What You’ll Learn:

Beginner Level (Service Starter):

  • Greeting customers and offering help

  • Using polite and simple phrases (e.g., "How can I help you?")

  • Handling basic questions and requests

  • Saying "thank you" and "sorry" in a professional way

Intermediate Level (Smooth Communicator):

  • Explaining products and services clearly

  • Dealing with customer complaints politely

  • Offering solutions and handling tricky situations

  • Using positive language to create a great experience

Advanced Level (Service Expert):

  • Handling complex questions and special requests

  • Calming upset customers with professional language

  • Multitasking and managing conversations smoothly

  • Adapting your tone for different customer types

How You’ll Learn:
🗣️ Role-Play Scenarios: Practice real-life customer service conversations.
🎮 Interactive Exercises: Simulate calls, in-person help, and problem-solving.
📚 Service Phrases: Learn key words and phrases for professional customer care.
🔍 Personal Feedback: Get tips to improve your tone, clarity, and confidence.
📺 Media Practice: Use real customer service examples to improve your skills.

Why You’ll Love It:
For All Ages & Levels: Perfect for beginners, advanced learners, kids, and adults.
Real-World Practice: Master the language you’ll use with real customers.
Smooth Service: Speak clearly and handle any customer situation with confidence.

Level up your customer service skills—speak like a pro today! 📞

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講師提供的課程

全部課程 全部課程
英語
健身
運動
Cameron Nyamuda
來自
住在
1
3

可授課時段  

週一 07:00   10:00
週一 13:00 週二 10:00
週二 13:00 週三 10:00
週三 13:00 週四 10:00
週四 13:00 週五 10:00
週五 13:00 週六 10:00
週六 13:00 週日 07:00
可能有其他時段,請於預約時確認。
※ 以上為 Asia/Tokyo 時間。
Customer Service Role-Play
30 分鐘
1,600 點
提供試聽

Cameron Nyamuda

來自
 
住在
 
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