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Cameron Nyamuda Customer Service Role-Play
语言 英语   商业 客户服务 行销 谈判 服务
 

Customer Service Role-Play

30 分钟
1,600 点
点数与货币换算
提供试听
20 分钟
700 点
有优惠券
Practical English for Real Conversations
预约课程

课程介绍

📞 Role-Play for Customer Service
For Kids and Adults – All Levels Welcome!

Description:
Want to deliver excellent customer service in English? Role-Play for Customer Service helps you practice real-life conversations so you can speak clearly, professionally, and with confidence. Whether you're new to customer service, improving your skills, or already a pro, this lesson is designed for you. It’s perfect for kids learning customer care basics or adults working in customer-facing jobs.

What You’ll Learn:

✅ Beginner Level (Service Starter):

  • Greeting customers and offering help

  • Using polite and simple phrases (e.g., "How can I help you?")

  • Handling basic questions and requests

  • Saying "thank you" and "sorry" in a professional way

✅ Intermediate Level (Smooth Communicator):

  • Explaining products and services clearly

  • Dealing with customer complaints politely

  • Offering solutions and handling tricky situations

  • Using positive language to create a great experience

✅ Advanced Level (Service Expert):

  • Handling complex questions and special requests

  • Calming upset customers with professional language

  • Multitasking and managing conversations smoothly

  • Adapting your tone for different customer types

How You’ll Learn:
🗣️ Role-Play Scenarios: Practice real-life customer service conversations.
🎮 Interactive Exercises: Simulate calls, in-person help, and problem-solving.
📚 Service Phrases: Learn key words and phrases for professional customer care.
🔍 Personal Feedback: Get tips to improve your tone, clarity, and confidence.
📺 Media Practice: Use real customer service examples to improve your skills.

Why You’ll Love It:
✨ For All Ages & Levels: Perfect for beginners, advanced learners, kids, and adults.
✨ Real-World Practice: Master the language you’ll use with real customers.
✨ Smooth Service: Speak clearly and handle any customer situation with confidence.

Level up your customer service skills—speak like a pro today! 📞

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Cameron Nyamuda

Cameron Nyamuda

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可授课时间段  

周一 07:00 –   10:00
周一 13:00 – 周二 10:00
周二 13:00 – 周三 10:00
周三 13:00 – 周四 10:00
周四 13:00 – 周五 10:00
周五 13:00 – 周六 10:00
周六 13:00 – 周日 07:00
可能有其他时间段，请于预约时确认。
※ 以上为 Asia/Tokyo 时间。
讲师档案
Customer Service Role-Play
30 分钟
1,600 点
提供试听
预约课程

Cameron Nyamuda

来自
 
住在
 
1
3
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