Essential Workplace English

35min
2,000 P
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Has Trial
10min
500P
Improve Your Workplace Communication, Customer Support, and Interview Confidence

Description

Lesson Description: English for Customer Service, Job Interviews & Business Communication

This lesson pack is designed to help learners build strong, confident, and professional English communication skills for the workplace. Whether you work in customer service, are preparing for job interviews, or want to improve your overall Business English, these lessons offer practical, real-world communication training that you can immediately apply in your career.

Who Is This For?

 Great for beginners to intermediate learners
 Ideal for customer service agents, job seekers, office workers, interns, and professionals
Suitable for anyone wanting to feel more confident speaking English at work


Topics & Skills Covered

1. Customer Service English

  • Polite and professional expressions

  • Handling complaints and difficult customers

  • Phone etiquette and email communication

  • Active listening and problem-solving

  • Delivering excellent customer experience

2. Job Interview Preparation

  • Common interview questions and how to answer them

  • Describing your skills, experience, and strengths confidently

  • Improving pronunciation and fluency for interviews

  • Learning vocabulary for job ads and requirements

  • Mock interviews with personalised feedback

3. Business English Communication

  • Clear and professional speaking

  • Formal vs informal business language

  • Workplace conversations and small talk

  • Writing emails, reports, and messages

  • Meeting communication and presenting ideas


How I Teach (Methodology)

My teaching style is:

Practical

Everything we learn is based on real workplace situations.

Student-centred

I tailor lessons to your goals—Customer Service, Job Interviews, or Business English.

Interactive

We use role-plays, speaking practice, vocabulary building, and listening exercises.

 Supportive

I provide corrections, feedback, and tips to help you sound clearer and more natural.

Goal-focused

Each lesson includes measurable skills you can use immediately at work.


What You Will Gain

  • Stronger communication skills

  • Improved clarity, fluency, and pronunciation

  • Confidence interacting with customers and employers

  • Professional English for daily work tasks

  • Better job application and interview success

Cafetalk's cancellation policy

Before request is confirmed (fixed)

  • Cancellation possible at any time without charge.

After request is confirmed (fixed)

  • More than 24 hours before lesson start time.→ Cancellation is possible at any time.
  • Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
  • No-Show→ The tutor may take a cancellation fee.
    (Please check with the tutor for details.)

Lessons by this tutor

Teacher Jama
from
in
1
1

Available Times  

Mon 01:00   06:30
Mon 07:00 Sat 15:00
Sun 01:00   15:00
Actual availability may differ. Please check when you make a request.
Shown in Asia/Tokyo time.
Essential Workplace English
35min
2,000P
Zoom icon Google meet icon Lattep icon
Has Trial

Teacher Jama

from
 
in
 
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