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課程介紹
Lesson Description: English for Customer Service, Job Interviews & Business Communication
This lesson pack is designed to help learners build strong, confident, and professional English communication skills for the workplace. Whether you work in customer service, are preparing for job interviews, or want to improve your overall Business English, these lessons offer practical, real-world communication training that you can immediately apply in your career.
Who Is This For?
Great for beginners to intermediate learners
Ideal for customer service agents, job seekers, office workers, interns, and professionals
Suitable for anyone wanting to feel more confident speaking English at work
Topics & Skills Covered
1. Customer Service English
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Polite and professional expressions
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Handling complaints and difficult customers
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Phone etiquette and email communication
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Active listening and problem-solving
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Delivering excellent customer experience
2. Job Interview Preparation
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Common interview questions and how to answer them
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Describing your skills, experience, and strengths confidently
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Improving pronunciation and fluency for interviews
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Learning vocabulary for job ads and requirements
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Mock interviews with personalised feedback
3. Business English Communication
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Clear and professional speaking
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Formal vs informal business language
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Workplace conversations and small talk
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Writing emails, reports, and messages
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Meeting communication and presenting ideas
How I Teach (Methodology)
My teaching style is:
Practical
Everything we learn is based on real workplace situations.
Student-centred
I tailor lessons to your goals—Customer Service, Job Interviews, or Business English.
Interactive
We use role-plays, speaking practice, vocabulary building, and listening exercises.
Supportive
I provide corrections, feedback, and tips to help you sound clearer and more natural.
Goal-focused
Each lesson includes measurable skills you can use immediately at work.
What You Will Gain
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Stronger communication skills
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Improved clarity, fluency, and pronunciation
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Confidence interacting with customers and employers
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Professional English for daily work tasks
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Better job application and interview success
Cafetalk 的取消政策
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
講師提供的課程
全部課程
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20 Minutes -Travel English Free Talk
Communicating at Airport, Hotel and asking for Directions and Adventures英語
20 分鐘 500 點 -
20 Minutes-Business English Quick Fix
Improve writing emails, meeting language, polite expressions, and workplace communication.英語
20 分鐘 500 點 -
20 Minutes - Exam Speaking Mini Test
Get sample questions, answer in real time, and receive quick, helpful feedback英語
20 分鐘 500 點 -
It’s Your Fun Reading Story Time for Kids
Learning English, Fun Reading & Listening兒童英語
25 分鐘 500 點 -
English for Beginners: Simple, Fun & Friendly
Fun and Happy English Foundations for Daily Conversations英語
30 分鐘 1,500 點提供試聽 -
English for Travelling and Leisure
Essential English Skills for Holidays, Trips, and Leisure Activities英語
30 分鐘 1,500 點提供試聽 -
Job applications - Applicant Tracking System.
Learn how to create ATS-friendly CVs and job applications that get noticed英語
30 分鐘 1,500 點提供試聽 -
Professional English for Job Interviews
Practical interview training with real questions and feedback.英語
30 分鐘 1,500 點提供試聽 -
Business English for Customer Service
Enhance your customer service with clear, polite, and effective English.英語
30 分鐘 2,000 點提供試聽 -
