Essential Workplace English

35Min.
2,000 P
Zoom icon Google meet icon Lattep icon
Hat Schnupperkurs
10Min.
500P
Improve Your Workplace Communication, Customer Support, and Interview Confidence

Kursinhalt

Lesson Description: English for Customer Service, Job Interviews & Business Communication

This lesson pack is designed to help learners build strong, confident, and professional English communication skills for the workplace. Whether you work in customer service, are preparing for job interviews, or want to improve your overall Business English, these lessons offer practical, real-world communication training that you can immediately apply in your career.

Who Is This For?

 Great for beginners to intermediate learners
 Ideal for customer service agents, job seekers, office workers, interns, and professionals
Suitable for anyone wanting to feel more confident speaking English at work


Topics & Skills Covered

1. Customer Service English

  • Polite and professional expressions

  • Handling complaints and difficult customers

  • Phone etiquette and email communication

  • Active listening and problem-solving

  • Delivering excellent customer experience

2. Job Interview Preparation

  • Common interview questions and how to answer them

  • Describing your skills, experience, and strengths confidently

  • Improving pronunciation and fluency for interviews

  • Learning vocabulary for job ads and requirements

  • Mock interviews with personalised feedback

3. Business English Communication

  • Clear and professional speaking

  • Formal vs informal business language

  • Workplace conversations and small talk

  • Writing emails, reports, and messages

  • Meeting communication and presenting ideas


How I Teach (Methodology)

My teaching style is:

Practical

Everything we learn is based on real workplace situations.

Student-centred

I tailor lessons to your goals—Customer Service, Job Interviews, or Business English.

Interactive

We use role-plays, speaking practice, vocabulary building, and listening exercises.

 Supportive

I provide corrections, feedback, and tips to help you sound clearer and more natural.

Goal-focused

Each lesson includes measurable skills you can use immediately at work.


What You Will Gain

  • Stronger communication skills

  • Improved clarity, fluency, and pronunciation

  • Confidence interacting with customers and employers

  • Professional English for daily work tasks

  • Better job application and interview success

Cafetalk Rücktrittsregelung

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

Alle Kurse von dieser/m TutorIn

Teacher Jama
from
in
1
1

Mögliche Kurszeiten  

Mo 01:00   06:30
Mo 07:00 Sa 15:00
So 01:00   15:00
Actual availability may differ. Please check when you make a request.
Shown in Asia/Tokyo time.
Essential Workplace English
35Min.
2,000P
Zoom icon Google meet icon Lattep icon
Hat Schnupperkurs

Teacher Jama

from
 
in
 
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