The program allows you to have your points refunded if you are dissatisfied with any lesson that's covered. We hope this makes it easier for you to try out our lessons!
Applies to tutors/lessons that have the Satisfaction Guarantee mark
Not applicable if the tutor has already refunded your points
Only the first lesson you take with a Guaranteed Tutor is covered
*You can not file for a refund if you have taken other lessons with the same tutor.
No-Skype lessons and free lessons including trials are not covered
Bulk lessons (Lesson Packs) are not covered.
Applicable for lessons priced at 3,000 Points or under