IDEAS FROM ME
1. Be Transparent and Confident
Don’t cut corners and always own up to your mistakes. Be confident in your delivery and always apologize if things go wrong.
2. Be Responsive and Recognize Your Audience
Your audience or customers are the reason you are here. Actively engage with them even if it has nothing to do with your business. Show them you care for more than just one thing. Sharing your life, interest, and values outside your business and company agenda humanizes you and build trust with your audience.
3. Be True to Your Mission Statement
If you don’t agree with the values you set for your business, how can you truly be authentic? Read over your values and make sure you relate to them. If something stands out, redesign it to be truer to how you work and act as a person. Again, when you like or value something, you naturally give it more attention and work. You don’t settle until it’s the best.
4. Value Consistency
Keep your mission, values, image, and communication consistent and market it on as many channels as possible. The goal is to design a personality through art and written words that your audience will know it’s you within seconds, without even having to verify. But, of course, your logo is not the only thing responsible—the colors you use and tone of voice matter too.
5. Allow and Ask for Customer Feedback
Ask your customers for their advice, and don’t shy from criticism. As a business owner, you should understand that value starts with how you help your customer. Therefore, the information provided should be listened to and used as an asset. Through this information, you can improve and do better as you are given direct insight on what to do from your customer.
Authenticity is required to deliver the right message and value to your audience. As you follow the tips above and continue to grow a business, you won’t have a problem maintaining your authenticity.
QUOTES FROM THE PROS:
“A brand is the set of expectations, memories, stories and relationships, that, taken together, account for a consumers’ decision to choose one or service over another.” - Seth Godin"You are not your resume, you are your work" - Seth Godin
What have you learned along the way?
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