Customer Service Practice - English - 25 Minutes

25 分鐘
1,200
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15 分鐘
300 點
Let's practice using common phrases and vocabulary in customer service positions.

課程介紹

Are you wanting to improve your English for a customer service job

With 4+ years of experience in customer service, I can help you! :)

We can first discuss the specifics of the position you are interested in or we can practice general vocabulary and dialogues found across most customer service jobs.

We can practice a variety of material:
  • Appropriate introductions and farewells
  • Phone etiquette / manners
  • In-person etiquette
  • Dialogues of customer service interactions
  • Phrases related to navigating online pages (giving directions)
  • Phrases related to billing / finances / money
  • Dealing with upset customers
We can also roleplay a job interview for a customer service position. :)

With my experience in customer service, I can help you better your English skills!

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    (請與講師確認詳情。)

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