Customer Service Practice - English - 25 Minutes

25 分钟

1,200 点

点数与货币换算

提供试听

15 分钟

300 点

Let's practice using common phrases and vocabulary in customer service positions.

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课程介绍

Are you wanting to improve your English for a customer service job?

With 4+ years of experience in customer service, I can help you! :)

We can first discuss the specifics of the position you are interested in or we can practice general vocabulary and dialogues found across most customer service jobs.

We can practice a variety of material:

Appropriate introductions and farewells
Phone etiquette / manners
In-person etiquette
Dialogues of customer service interactions
Phrases related to navigating online pages (giving directions)
Phrases related to billing / finances / money
Dealing with upset customers

We can also roleplay a job interview for a customer service position. :)

With my experience in customer service, I can help you better your English skills!

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