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Practice speaking common call centre phrases
Descrizioni
A professionally crafted lesson, so you can privately improve your speaking and intonation for a business environment.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
I have several years of experience working on a helpline and within customer facing enviroments, so you can feel confident that you will recieve the support you need to improve your language skills.
You will receive:
• Practical material before your session and the opportunity to request specific support if needed.
• Genuine support during your session, so you can practice and repeat as many times as needed.
• Follow on tasks to enhance learning.
These sessions have been designed for business students, but I can alter the sessions to suit your individual needs.
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
By the end of the session you will have learnt how to:
• Speak between 8-10 common phrases used within a customer service environment.
• Identify and connect the appropriate responses to common difficulties within customer service environments.
• Practice with common call centre scripts in preparation for work.
I look forward to working with you!
Modalità di cancellazione di Cafetalk
Prima che la richiesta sia confermata (fissata)
- La cancellazione è possibile in qualsiasi momento.
Dopo che la richiesta sia stata confermata (fissata)
- Più di 24 ore prima dell'inizio della lezione.→ La cancellazione è possibile in qualsiasi momento.
- Meno di 24 ore prima dell'inizio della lezione→ Il tutor potrebbe richiedere una penale per la cancellazione.
-
No-Show→ Il tutor potrebbe richiedere una penale per la cancellazione. Si prega di controllare i dettagli del tutor.
(Si prega di controllare i dettagli del tutor.)
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