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Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!
課程包資訊
・此為 5 堂課程的課程包。當第 1 堂課程預約送出時，系統會一次扣除 5 堂課程所需的點數。
・當講師確定課程包的第 1 堂課程預約後，系統將會自動發送 4 張課程包優惠券。
・之後，請使用該課程包優惠券預約剩餘的課程。
・課程包優惠券的使用期限為第 1 堂課程時間後的 30 天內。
即使課程包的第 1 堂課程預約取消，課程包的使用期限將不會改變。
若欲確認課程包的使用期限，請至「預約管理 > 課程包」頁面確認。
課程介紹
Interacting with English speaking guests can be difficult! Each country has its own set of unique vocabulary and the accents are hard to understand.
In these lessons, you will learn how to:
In these lessons, you will learn how to:
- Take a reservation over the phone
- Take a food order
- Assist with guest / customer requests and questions
- Deal with guest / customer complaints
- How to upsell
- How to reply to guest / customer feedback on social media
- How to write an email
- How to deal with difficult guests / customers
You will learn important vocabulary, pronunciation, tone and culture.
Cafetalk 的取消政策
課程包取消規定
• 「未開始」的課程包(1)隨時可以取消。取消後點數將全額退還。若欲取消「進行中」的課程包(2)，將退還剩餘課程的 50％ 點數。
(1) 「未開始」係指課程包尚未經講師確定。
(2) 「進行中」係指課程包中已有一堂課程經確定。（當講師確定第一堂課程預約後，系統將自動發送課程包剩餘課程的優惠券供之後預約使用。）
(2) 「進行中」係指課程包中已有一堂課程經確定。（當講師確定第一堂課程預約後，系統將自動發送課程包剩餘課程的優惠券供之後預約使用。）
取消單堂課程包課程
• 若欲取消單堂課程包課程而非整個課程包，請至該課程預約詳細頁面取消。取消費依講師的一般課程取消政策而定，但「收取 50% 課程費用為取消費」將不適用。課程包優惠券僅可能返還或抵用。
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
講師提供的課程
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Counselling Lesson
Having trouble deciding what lessons to take? Not quite sure what your English level is? In this session, we can discuss what you would like to do and which of my lessons would be a good fit for you.英語
20 分鐘 700 點 -
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Proofreading - Short Documents
Proofreading services for both business and academic documents. 400 points per 200 words.0 分鐘 400 點 -
Proofreading - Large Documents
Proofreading services for both business and academic documents. 1,800 points per 850 words.0 分鐘 1,800 點 -
Travel English
Are you thinking of travelling to an English speaking country, but you feel anxious about booking hotels and restaurants? Then this is the lesson for you!英語
30 分鐘 1,000 點 -
Customer Service English - Hotels and Restaurants
Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!英語
50 分鐘 1,600 點 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!英語
50 分鐘 1,800 點 -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!英語
50 分鐘 X 5 8,000 點5 堂課程包
