A class for people who work in hotels and hope to be able to communicate with their guest in English.
課程包資訊
此為 3 堂課程的課程包。當講師確定第 1 堂課程預約後,另外 2 堂將會以優惠券的形式自動發送供之後預約使用。請注意,課程包優惠券使用期限為第 1 堂課程時間後的 45 天內。
課程應按時間順序預約,即第 2 堂課程的時間應在第 1 堂之後。以此類推。
課程應按時間順序預約,即第 2 堂課程的時間應在第 1 堂之後。以此類推。
課程介紹
If you are hoping to work in a hotel or are currently working in a hotel this class is for you! This class would center around different areas of working as part of guest relations to help you provide better service to your customers also understanding if the customer has any questions or special requests.
Some of the main topics of this lesson covers:
- Check In Procedures
- Check Out Procedures
- Introducing Hotel Amenities
- Giving Directions
- Giving Recommendations
- Taking and Modifying Reservations (Phone/Email)
Each lesson pack will cover the grammar, and vocabulary of what you would need and roleplaying scenarios to help you practice and be comfortable with the grammar. Roleplaying would also help with listening and comprehension practice.
Some of the main topics of this lesson covers:
- Check In Procedures
- Check Out Procedures
- Introducing Hotel Amenities
- Giving Directions
- Giving Recommendations
- Taking and Modifying Reservations (Phone/Email)
Each lesson pack will cover the grammar, and vocabulary of what you would need and roleplaying scenarios to help you practice and be comfortable with the grammar. Roleplaying would also help with listening and comprehension practice.
Cafetalk 的取消政策
課程包取消規定
• 「未開始」的課程包(1)隨時可以取消。取消後點數將全額退還。若欲取消「進行中」的課程包(2),將退還剩餘課程的 50% 點數。
(1) 「未開始」係指課程包尚未經講師確定。
(2) 「進行中」係指課程包中已有一堂課程經確定。(當講師確定第一堂課程預約後,系統將自動發送課程包剩餘課程的優惠券供之後預約使用。)
(2) 「進行中」係指課程包中已有一堂課程經確定。(當講師確定第一堂課程預約後,系統將自動發送課程包剩餘課程的優惠券供之後預約使用。)
取消單堂課程包課程
• 若欲取消單堂課程包課程而非整個課程包,請至該課程預約詳細頁面取消。取消費依講師的一般課程取消政策而定,但「收取 50% 課程費用為取消費」將不適用。課程包優惠券僅可能返還或抵用。
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
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