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課程介紹
Do your instructions to your offshore or outsourced team sometimes get lost in translation — not the language itself, but the tone or clarity?
This lesson is designed for Japanese business professionals — managers, team leads, and coordinators — who work with offshore or outsourced teams (BPO, shared services, back-office operations) and want to communicate more clearly, confidently, and effectively in English.
With 7+ years of ESL teaching experience and years working inside outsourced/offshore operations myself (customer support and healthcare provider coordination), I understand firsthand what makes communication from a manager land well with an offshore team — and what causes confusion or friction.
This lesson is perfect for you if:
- You manage or coordinate with an offshore/outsourced team and want to communicate more clearly in English.
- You're preparing for a new role or assignment involving offshore team management.
- You want practical, real-world business English — not textbook grammar drills.
In this lesson, we will practice real scenarios such as:
- Giving clear, actionable instructions and task assignments.
- Writing professional emails and messages to your offshore team.
- Giving constructive feedback (and receiving pushback) gracefully.
- Leading meetings, check-ins, and handling scheduling across time zones.
- Navigating cultural communication gaps between Japanese and offshore/BPO norms.
Whether you're managing a team for the first time or looking to sharpen your existing communication skills, I'll tailor each lesson to your specific team, industry, and goals.
Let's build the confident, clear communication that keeps your offshore team aligned and motivated!
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