Real-Life Skills for Success
課程介紹
This class is designed to help you master essential customer service skills through practical exercises. You’ll learn key principles like active listening, empathy, and professionalism, and practice handling real-life scenarios such as resolving complaints, answering inquiries, and managing difficult customers. By the end of the session, you’ll feel more confident and prepared to deliver excellent customer service in any situation.
Cafetalk 的取消政策
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)