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Real-Life Skills for Success
Description
This class is designed to help you master essential customer service skills through practical exercises. You’ll learn key principles like active listening, empathy, and professionalism, and practice handling real-life scenarios such as resolving complaints, answering inquiries, and managing difficult customers. By the end of the session, you’ll feel more confident and prepared to deliver excellent customer service in any situation.
Cafetalk's cancellation policy
Before request is confirmed (fixed)
- Cancellation possible at any time without charge.
After request is confirmed (fixed)
- More than 24 hours before lesson start time.→ Cancellation is possible at any time.
- Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
-
No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)
Lessons by this tutor
All Lessons
