The language of business

30 分鐘 X 4

8,000 點

點數與貨幣換算

4 堂課程包

每堂 2,000 點

Negotiations

預約課程

課程包資訊

此為 4 堂課程的課程包。當講師確定第 1 堂課程預約後，另外 3 堂將會以優惠券的形式自動發送供之後預約使用。請注意，課程包優惠券使用期限為第 1 堂課程時間後的 90 天內。

課程應按時間順序預約，即第 2 堂課程的時間應在第 1 堂之後。以此類推。

課程介紹

Lesson pack: Four negotiation lessons
1. Conflict resolution styles (grammar phrases)
2. Negotiation meetings (role playing/speaking)
3. Conflict narratives (reading and listening)
4. Agree to disagree (active participation and vocabulary)

CONFLICT RESOLUTION STYLES

Conflict resolution styles

Address the Conflict

Name the kinds of conflicts that arise in your workplace.
Ignoring a problem in the workplace may seem like a good idea.
When it comes to people's problems, ignoring them is rarely the right solution.
Listen to all parties concerned.
This reaction can cause the parties to feel bullied, forgotten, unimportant, and disgruntled.

Clarify the Issue Causing the Conflict

Take the time to find out exactly what's going on. Check your sources, and don't rely on the company rumor mill.

Bring the Involved Parties Together to Talk

To get to the root of the problem, you must go directly to the source: the two or more parties involved in the conflict. Be open and positive in your communication and encourage them to do the same.

Identify a Solution

Arrive at a solution acceptable to everyone involved. Emphasize the importance of a win-win scenario, where everyone keeps their job, and tension at work is reduced. Offer compromises or trade-offs.

Monitor and Follow Up

Follow-up is vital to good conflict resolution.

Is everyone abiding by the agreement? Are both parties satisfied with the outcome? Are boundaries being observed?

Conflict vocabulary
Students start with matching the relevant verbs to make common collocations (e.g. address an audience; to cast doubt etc. follow up with word list link).

Cafetalk 的取消政策

課程包取消規定

• 「未開始」的課程包⁽¹⁾隨時可以取消。取消後點數將全額退還。
若欲取消「進行中」的課程包⁽²⁾，將退還剩餘課程的 50％點數。

(1) 「未開始」係指課程包尚未經講師確定。
(2) 「進行中」係指課程包中已有一堂課程經確定。（當講師確定第一堂課程預約後，系統將自動發送課程包剩餘課程的優惠券供之後預約使用。）

取消單堂課程包課程

• 若欲取消單堂課程包課程而非整個課程包，請至該課程預約詳細頁面取消。取消費依講師的一般課程取消政策而定，但「收取 50% 課程費用為取消費」將不適用。課程包優惠券僅可能返還或抵用。

課程預約確定前

隨時可以取消。

課程預約確定後

課程時間前 24 小時以上→ 隨時可以取消。
課程時間前 24 小時內 → 講師將可能收取消費。
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)

講師提供的課程

Upgrade your CV

Let's get your CV up to date and in to shape in no time!

英語

50 分鐘 2,000 點

預約

詳細資訊
Just say hallo!

Meet and greet in English

英語

20 分鐘 300 點

預約

詳細資訊
CV and Interview preparation

Prepare for job applications and interviews

英語

30 分鐘 X 4 8,000 點
4 堂課程包每堂 2,000 點

預約

詳細資訊
English Prepositions

The glue (linking) between our words

英語

50 分鐘 2,000 點

預約

詳細資訊
Proofreading

Experienced proofreader

英語

60 分鐘 3,000 點

預約

詳細資訊
IELTS

Score high marks on your international exam

英語

45 分鐘 X 4 9,600 點
4 堂課程包每堂 2,400 點

預約

詳細資訊
Learn to speak everyday English

Learn to have an everyday conversation in English

英語

40 分鐘 2,800 點

預約

詳細資訊
Introducing yourself in English

A great conversation starter

英語

50 分鐘 3,000 點

預約

詳細資訊
21st century careers

Choosing a job in the 21st century

英語

50 分鐘 3,000 點

預約

詳細資訊
What to say in international meetings

Be part of international meetings by saying the right thing

英語

50 分鐘 3,000 點

預約

詳細資訊
Speaking on the phone

Business and personal calls in English

英語

50 分鐘 3,000 點

預約

詳細資訊