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Using Tactful Language in your Workplace
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課程介紹
To carry out your role in your workplace, you need to communicate well so that you can work effectively as a team member. You have to disagree without being disagreeable; ask for assistance or clarifications, manage discussions during meetings to ensure effective use of time and perhaps give negative feedback to a co-worker.
In your school or college, you may be asked to work on group projects. Agreements have to be reached by all group members at every stage of the project. If there is a person in your group who dominates the discussions, how will you get your points across? While acknowledging the contributions of others, we need to be able to put forward our own viewpoints so that they can be considered by the group.
To do this well, we will discuss the use of indirect language so that they do not convey commanding tones. The right use of phrases can turn requests into polite forms; comments can be given in a constructive, rather than a derogatory manner so that you achieve your objectives without making enemies!
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