Using Tactful Language in your Workplace
Kurspaket Inhalt
- This is a lesson pack of 2 lessons in total. When you send the request for the first lesson, points for all 2 lessons will be deducted at once.
- Once the tutor confirms the first request, “100% OFF coupons” that can be used for the remaining 1 requests will be issued automatically.
- You can use these coupons to send requests for the remaining lessons.
- The validity period for this lesson pack is 60 days starting from the scheduled date and time of the first confirmed lesson.
Even if the first scheduled lesson is canceled, the already set validity period will not change.
You can check the lesson pack’s validity period on the Request > Lesson Pack page.
Kursinhalt
To carry out your role in your workplace, you need to communicate well so that you can work effectively as a team member. You have to disagree without being disagreeable; ask for assistance or clarifications, manage discussions during meetings to ensure effective use of time and perhaps give negative feedback to a co-worker.
In your school or college, you may be asked to work on group projects. Agreements have to be reached by all group members at every stage of the project. If there is a person in your group who dominates the discussions, how will you get your points across? While acknowledging the contributions of others, we need to be able to put forward our own viewpoints so that they can be considered by the group.
To do this well, we will discuss the use of indirect language so that they do not convey commanding tones. The right use of phrases can turn requests into polite forms; comments can be given in a constructive, rather than a derogatory manner so that you achieve your objectives without making enemies!

Cafetalk Rücktrittsregelung
Cancellation of pack lessons
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
Cancelling individual requests in a pack
Vor der Bestätigung einer Kursbuchung
- Stornierung jederzeit möglich
Nach der Bestätigung einer Kursbuchung
- Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
- Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
-
No-Show→ Stornogebühren können anfallen.
(Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)
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