English
日本語
한국어
简体中文
繁體中文
Italiano
español
Deutsch
Русский
No is Better Than Maybe
課程介紹
1. Warm-up: The Cultural Gap (10 mins)
Discussion: How do you say "no" to a client in Japanese? (e.g., Kentou shimasu — "I will consider it").
Challenge: In English, "I will consider it" often sounds like a "yes" or a "maybe," which can lead to misunderstandings later.
Goal: Learn how to be clear without being rude.
2. Key Vocabulary: The "Cushion" Method (15 mins)
Instead of saying "I can't do that," use a three-step structure:
The Buffer | Soften the blow | "I appreciate the invitation, but..." / "I see where you're coming from..." |
The Pivot | State the refusal | "...at this stage, we aren't able to..." / "...that's not feasible right now." |
The Alternative | Maintain the bridge | "What we can do is..." / "Can we revisit this next quarter?" |
3. Essential Phrases in English for Japanese Business Professionals (15 mins)
When a deadline is too tight: "I'd love to help, but my schedule is currently full. Could we push the delivery to Friday?"
When a price is too high: "That's a bit outside our budget for this project. Is there any flexibility on the scope?"
* When you disagree in a meeting: "I hear your point, but I have some concerns regarding the timeline."
4. Roleplay: The Unrealistic Request (20 mins)
Scenario: A long-term client asks you to finish a month-long project in two weeks for no extra charge.
Task: Use the Buffer → Pivot → Alternative method.
* Sample Response: "I understand this is a high priority for you (Buffer).
However, completing the full scope in two weeks isn't possible without compromising quality (Pivot). Could we prioritize the core features for a two-week launch and handle the rest later? (Alternative)"
Key Takeaway
In Western businesses, a clear "no" with a reason is more respected and appreciated than a vague "maybe."
It shows you value the other person's time and your own professional boundaries.
Cafetalk 的取消政策
課程預約確定前
- 隨時可以取消。
課程預約確定後
- 課程時間前 24 小時以上→ 隨時可以取消。
- 課程時間前 24 小時內 → 講師將可能收取消費。
-
缺席→ 講師將可能收取消費。
(請與講師確認詳情。)
講師提供的課程
全部課程
-
Skills Required for Success in Life and Business
The Six Pillars of Personal and Professional Excellence自我提升
60 分鐘 8,000 點 -
Master the Art of Establishing Rapport and Professional Introductions
The Soft Sell and Networking職涯發展
60 分鐘 8,000 點 -
How to Interview in English for a Role in Investment Banking
Three Top Techniques to Master for Your Interview訓練輔導
自動確認
55 分鐘 8,000 點
