Irene Singh Telephoning Skills in the work place
 

Telephoning Skills in the work place

40Min.
1,900 P
Hat Schnupperkurs
10Min.
0P
Learn and practise telephone skills and feel more confident about speaking in English on the telephone.

Kursinhalt

Target:
Intermediate and advanced students
Lesson type:
Conversational
Intent:
- Does conversation flow when you are talking on the telephone?
- Can you correctly give and receive information when speaking to clients telephonically? This lesson will help you to:
To build on student's existing knowledge on telephone skills.
Practice common phrases and terminlogy
Share your own concerns or experiences that you want to improve.
Methodologies:
Scripted dialogue, Role play
Materials:
shared screen with terminology and phrases

Thank you for reading my lesson description.
Looking forward to meeting you in my class.
Have a great day!

Rücktrittsregelung der/des TutorIn

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Weniger als 12 Stunden vor Kursbeginn→ 50% des Kurspreises wird einbehalten.
  • Weniger als 6 Stunden vor Kursbeginn→ 50% des Kurspreises wird einbehalten.
  • No-Show→ 100% des Kurspreises wird einbehalten.

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