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Amahle Exceptional Customer Care: Master Professional English with Confidence
Language English   Professional Customer Service Listening Roleplaying Vocabulary
 

Exceptional Customer Care: Master Professional English with Confidence

30Min.
1,600 P
Estimated of points
Zoom icon Google meet icon Lattep icon
Hat Schnupperkurs
20Min.
500P
Hat Gutschein(e)
Learn the Art of Clear and Empathetic Communication in Customer Care.
Kurs buchen

Kursinhalt

Do you want to deliver exceptional customer service in English and leave a lasting impression on your clients? This lesson will give you the tools and confidence to do just that! 

This lesson is your key to mastering clear, confident, and professional communication.

Together, we’ll practice real-world scenarios like assisting customers, resolving complaints, and explaining product features with ease.

Build fluency, refine your vocabulary, and learn the art of empathetic and effective communication—all tailored to your industry or job needs.

 

Who It’s For

  • Customer service professionals looking to improve English fluency.

  • Job seekers preparing for English-speaking customer care positions.

  • Learners wanting to enhance professional communication skills for client-facing roles.

 

Interactive Elements

  • Personalized Role-Plays: Practice handling real-world situations, such as resolving issues or explaining product features.

  • Polite Expressions and Vocabulary: Build a toolkit of professional and empathetic phrases.

  • Practical Scenarios: Explore customer service topics like troubleshooting, workplace etiquette, and creating positive experiences.

 

Skills Covered

  • Confidently handle customer interactions in English.

  • Master active listening and effective problem-solving techniques.

  • Improve fluency in professional communication while building vocabulary.

  • Gain confidence for real-world scenarios in customer-facing roles.

Cafetalk Rücktrittsregelung

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

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Tutorenprofil
Exceptional Customer Care: Master Professional English with Confidence
30Min.
1,600P
Zoom icon Google meet icon Lattep icon
Hat Schnupperkurs
Kurs buchen

Amahle

from
 
in
 
2
3
Tutorenprofil
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