Katy_Ikeda Customer Service English - Hotels and Restaurants
 

Customer Service English - Hotels and Restaurants

50min
1,600 P
Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!
Currently Not Accepting New Students

Description

Interacting with English speaking guests can be difficult! Each country has its own set of unique vocabulary and the accents are hard to understand. 

In these lessons, you will learn how to:
  • Take a reservation over the phone
  • Take a food order
  • Assist with guest / customer requests and questions
  • Deal with guest / customer complaints
  • How to upsell 
  • How to reply to guest / customer feedback on social media
  • How to write an email
  • How to deal with difficult guests / customers
You will learn important vocabulary, pronunciation, tone and culture.

Cafetalk's cancellation policy

Before request is confirmed (fixed)

  • Cancellation possible at any time without charge.

After request is confirmed (fixed)

  • More than 24 hours before lesson start time.→ Cancellation is possible at any time.
  • Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
  • No-Show→ The tutor may take a cancellation fee.
    (Please check with the tutor for details.)

Lessons by this tutor

Katy_Ikeda
from
in
166
56

Available Times  

Sun 20:00   21:00
Actual availability may differ. Please check when you make a request.
Shown in Asia/Tokyo time.
Customer Service English - Hotels and Restaurants
50min
1,600P

Katy_Ikeda

from
 
in
 
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