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Getting Started on Cafetalk

Preparation

All you need is Skype.
More on Skype here→
A pair of earphones is enough to get your started - you don't even need a headset.

Registration

To start using Cafetalk you'll need to register an account. It's free!
No need to worry about setup fees or monthly membership fees. You only pay for the lessons you take.

Registration

Purchasing Points

You can purchase points beforehand and use those points to pay for lessons as they are requested.
Points start at 1,500 (equivalent to 1,620 Japanese Yen or about 18 US Dollars). There's no need to buy more than you expect to use.
We accept payment by major credit cards, Paypal and bank transfer (Japanese and Korean banks only).

Purchasing Points

Searching for Lessons

When you're ready you can start by searching for tutors and lessons that might interest you.
You can use filters like language or subject taught, country of origin and native language.

Search Tutors Search Lessons

Reserving a Lesson

Once you find a lesson you like you can request it with the help of a schedule board.
All times are displayed in your timezone so you don't have to worry about conversion.

Reserving a Lesson

Lesson Confirmation and Delivery

If the tutor accepts your lesson request you'll get notified by email.
The lesson is now confirmed and fixed.
Before the lesson you should receive an "add to contact" request from your tutor over Skype. Please accept this to insure a smooth start to your lesson.
Be waiting on Skype about 5 minutes before the lesson. Whe the time comes let the lesson begin!

Finished?

After taking a lesson, let your tutor know what you think and help other students out by posting useful feedback.
You may also receive feedback and learning advice from the tutor once you're done.

Year-Round Customer Service

 To give you peace of mind, Cafetalk provides customer support all year round. If you need help please contact us any time via chat, email or phone.

100% Satisfaction Guaranteed

The program allows you to have your points refunded if you are dissatisfied with any lesson that's covered. We hope this makes it easier for you to try out our lessons! For details see here→

Safe Payment & Easy Bookings

Payment to tutors are made using Cafetalk 'Points' for convenience. And all transactions go through us so you can feel secure. Points can be purchased in US Dollars, Euros as well as many other international currencies.

If someone tries to get you to pay outside Cafetalk, let us know

Never pay for a lesson outside Cafetalk's website. Transactions that occur outside of Cafetalk are not covered under the 100% Satisfaction Guarantee Program and we will not be able to offer assistance or support of any kind in the event they are subject to problems or disputes.
If a tutor asks you to pay for a lesson outside our payment system, or if anyone solicits business outside of Cafetalk please let us know immediately through the inquiries form.