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Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!
Kursinhalt
Interacting with English speaking guests can be difficult! Each country has its own set of unique vocabulary and the accents are hard to understand.
In these lessons, you will learn how to:
In these lessons, you will learn how to:
- Take a reservation over the phone
- Take a food order
- Assist with guest / customer requests and questions
- Deal with guest / customer complaints
- How to upsell
- How to reply to guest / customer feedback on social media
- How to write an email
- How to deal with difficult guests / customers
You will learn important vocabulary, pronunciation, tone and culture.
Cafetalk Rücktrittsregelung
Vor der Bestätigung einer Kursbuchung
- Stornierung jederzeit möglich
Nach der Bestätigung einer Kursbuchung
- Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
- Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
-
No-Show→ Stornogebühren können anfallen.
(Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)
Alle Kurse von dieser/m TutorIn
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Counselling Lesson
Having trouble deciding what lessons to take? Not quite sure what your English level is? In this session, we can discuss what you would like to do and which of my lessons would be a good fit for you.English
20 Min. 700P -
Quick Chat in English
Are you on a busy schedule? Even talking a little bit every day helps. This is a short 15 minute lesson!English
15 Min. 800P -
English Conversation Class
Practice your spoken English, improve your fluency and enhance your vocabulary!English
25 Min. 1,200P -
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English Conversation Class - 60 Minutes
More time to practice your spoken English, improve your fluency and enhance your vocabulary!English
60 Min. 2,000P -
Customizable English Lesson
Do you have something specific in mind you'd like to study? This class is for students with specific requests!English
30 Min. 1,000P -
Customizable English Lesson
Do you have something specific in mind you'd like to study? This class is for students with specific requests!English
50 Min. 1,500P -
Proofreading - Short Documents
Proofreading services for both business and academic documents. 400 points per 200 words.0 Min. 400P -
Proofreading - Large Documents
Proofreading services for both business and academic documents. 1,800 points per 850 words.0 Min. 1,800P -
Travel English
Are you thinking of travelling to an English speaking country, but you feel anxious about booking hotels and restaurants? Then this is the lesson for you!English
30 Min. 1,000P -
Customer Service English - Hotels and Restaurants
Do you work in an international hotel or a restaurant, and you lack the confidence to speak to English speaking guests? Then this is the lesson for you!English
50 Min. X 5 7,000PPaket mit 5 Kursen -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!English
50 Min. 1,800P -
Interview Skills
Are you about to take an interview at an international company in your country? Or perhaps you're thinking of taking an interview at a company in an English speaking country, but you're not confident in your language skills? I can help!English
50 Min. X 5 8,000PPaket mit 5 Kursen
