Andy McLean Customer Service 101
 

Customer Service 101

30min
1,400 P
A course designed to be used in any customer service situation

Description

The is a role-play based lesson where we will hone your customer empathy and communication skills by focusing on how to best understanding the customer problem to be solved. You'll learn the tricks of the trade to always have 100% customer satisfaction. 

Cafetalk's cancellation policy

Before request is confirmed (fixed)

  • Cancellation possible at any time without charge.

After request is confirmed (fixed)

  • More than 24 hours before lesson start time.→ Cancellation is possible at any time.
  • Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
  • No-Show→ The tutor may take a cancellation fee.
    (Please check with the tutor for details.)

Lessons by this tutor

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