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Tips & Tricks
课程介绍
A relaxed yet informative introduction to customer service techniques, including tips on how to engage with customers, and how to keep customers!
We focus on the most important things to remember when working in a customer service role.
Discussion includes:
1. How to speak to customers
2. How to help when there is a problem
3. How to answer questions with confidence
4. How to keep the customer
All this in 45 minutes!
A value-for-money whirlwind chat to help keep your customers happy!
Other related business lessons are also available if required.
讲师的取消政策
课程预约确定前
- 随时可以取消。
课程预约确定后
- 课程时间前 24 小时以上→ 随时可以取消。
- 课程时间前 24 小时內 → 讲师将可能收取消费。
-
缺席→ 讲师将可能收取消费。
(请与讲师确认详情。)
