Tips & Tricks
Description
A relaxed yet informative introduction to customer service techniques, including tips on how to engage with customers, and how to keep customers!
We focus on the most important things to remember when working in a customer service role.
Discussion includes:
1. How to speak to customers
2. How to help when there is a problem
3. How to answer questions with confidence
4. How to keep the customer
All this in 45 minutes!
A value-for-money whirlwind chat to help keep your customers happy!
Other related business lessons are also available if required.
This tutor's cancellation policy
Before request is confirmed (fixed)
- Cancellation possible at any time without charge.
After request is confirmed (fixed)
- More than 24 hours before lesson start time.→ Cancellation is possible at any time.
- Less than 24 hours before lesson start time.→ The tutor may take a cancellation fee.
-
No-Show→ The tutor may take a cancellation fee.
(Please check with the tutor for details.)