Speaking English on the Phone

트라이얼
30
0P
Practice how to call someone on the Phone using English

레슨 상세 내용

Students practice speaking in English when making phone calls. 

Here is a sample dialogue for the class:

Ms. Anderson (sales representative Jewels and Things): ring ring...ring ring...ring ring...

Mr. Smith (Secretary): Hello, Diamonds Galore, this is Peter speaking. How may I be of help to you today?

 

Ms. Anderson: Yes, this is Ms. Janice Anderson calling. May I speak to Mr. Franks, please?

 

Mr. Smith: I'm afraid Mr. Franks is out of the office at the moment. Would you like me to take a message?

 

Ms. Anderson: Uhm...actually, this call is rather urgent. We spoke yesterday about a delivery problem that Mr. Franks mentioned. Did he leave any information with you?

 

Mr. Smith: As a matter of fact, he did. He said that a representative from your company might be calling. He also asked me to ask you a few questions...

 

Ms. Anderson: Great, I'd love to see this problem resolved as quickly as possible.

 

Mr. Smith: Well, we still haven't received the shipment of earrings that was supposed to arrive last Tuesday.

 

Ms. Anderson: Yes, I'm terribly sorry about that. In the meantime, I've spoken with our delivery department and they assured me that the earrings will be delivered by tomorrow morning.

 

Mr. Smith: Excellent, I'm sure Mr. Franks will be pleased to hear that.

 

Ms. Anderson: Yes, the shipment was delayed from France. We weren't able to send it along until this morning.

 
 

Mr. Smith: I see. Mr. Franks also wanted to schedule a meeting with you later this week.

 

Ms. Anderson: Certainly, what is he doing on Thursday afternoon?

 

Mr. Smith: I'm afraid he's meeting with some clients out of town. How about Thursday morning?

 

Ms. Anderson: Unfortunately, I'm seeing someone else on Thursday morning. Is he doing anything on Friday morning?

 

Mr. Smith: No, it looks like he's free then.

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Speaking English on the Phone
50
1,500P
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