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Business English
Lesson Pack Details
Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.
Detalles de la lección
Are you looking to improve your spoken Business English and communicate more confidently in professional settings? This course is designed to help you develop the skills you need for real-world business interactions.
In this lesson, you will:
✅ Practice speaking through role-plays, discussions, and real business scenarios
✅ Improve your pronunciation, fluency, and confidence in meetings, presentations, and networking
✅ Learn useful business vocabulary and phrases for emails, negotiations, and workplace communication
✅ Receive personalized feedback to help you speak naturally and effectively
No matter your industry or job role, this lesson will help you express yourself clearly and professionally in English. Let’s start improving your business communication skills together!
Before starting the course, you need to provide information regarding:
1️⃣ Industry You Work In – Are you in IT, finance, sales, customer service, healthcare, hospitality, or another field?
3️⃣ Language Challenges– Do you struggle more with fluency, pronunciation, confidence, or professional vocabulary?
Sample topics covered:
1. Business English for Finance & Banking
✅ Understanding financial terminology
✅ Discussing budgets, investments, and financial reports
✅ Negotiating loans and financial deals
✅ Writing professional emails for banking clients
✅ Presenting financial data and forecasts
2. Business English for Marketing & Sales
✅ Pitching products and services
✅ Writing persuasive emails and proposals
✅ Negotiation skills for closing deals
✅ Understanding consumer behavior and trends
✅ Conducting market research discussions
3. Business English for Human Resources (HR)
✅ Conducting interviews and hiring discussions
✅ Giving feedback and handling employee concerns
✅ Writing job descriptions and HR policies
✅ Managing workplace conflicts
✅ Leading performance evaluations
4. Business English for IT & Tech Industry
✅ Explaining technical concepts to non-technical clients
✅ Writing reports and documentation
✅ Handling IT support calls and troubleshooting
✅ Discussing cybersecurity and data privacy
✅ Presenting new software or system updates
5. Business English for Healthcare & Medical Professionals
✅ Communicating with patients and medical staff
✅ Writing patient reports and medical documentation
✅ Handling emergency situations and giving clear instructions
✅ Explaining diagnoses and treatments to patients
✅ Discussing healthcare policies and ethics
6. Business English for Logistics & Supply Chain
✅ Managing orders, shipments, and deliveries
✅ Negotiating contracts with suppliers
✅ Handling delays and customer complaints
✅ Writing professional logistics reports
✅ Discussing global trade and import/export regulations
7. Business English for Hospitality & Tourism
✅ Handling guest inquiries and complaints
✅ Writing professional emails for reservations and confirmations
✅ Communicating with international clients
✅ Providing excellent customer service
✅ Conducting hotel or travel agency presentations
8. Business English for Engineering & Manufacturing
✅ Discussing technical specifications and project plans
✅ Writing reports and safety guidelines
✅ Negotiating contracts with suppliers
✅ Presenting product designs and innovations
✅ Handling workplace safety discussions
9. Business English for Legal Professionals
✅ Understanding legal terminology in English
✅ Writing contracts, agreements, and legal emails
✅ Negotiating settlements and legal disputes
✅ Explaining legal procedures to clients
✅ Handling courtroom or arbitration discussions
10. Business English for Aviation & Airlines
✅ Communicating with passengers and crew
✅ Handling emergency situations professionally
✅ Explaining flight safety procedures
✅ Writing flight reports and airline correspondence
✅ Managing customer service and complaint resolution
Política de cancelación de Cafetalk
Cancellation of pack lessons
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
Cancelling individual requests in a pack
Antes de que la solicitud haya sido confirmada.
- Es posible hacerlo en cualquier momento.
Luego de que la solicitud de clase haya sido confirmada
- Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
- Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
-
No-Show→ Pueden aplicarse cargos por cancelación.
(La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)
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