Polite English in Business
Politeness in Business is essential whether email, conferencing or face to face.
Learn how to use: concessive phrases, softeners, qualifers of quantity plus means of using polite English.
Lesson Pack Details
This is a 4-lesson pack. You will be issued 3 “coupons” when the first request is confirmed. You will be able to use these coupons for subsequent requests in the pack. Please note that all requests related to this pack must be taken within 30 days of the first lesson date.
Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.
Lessons should generally be booked chronologically, meaning that the second lesson should be booked after the first, and so on.
Detalles de la lección
- I'm a British English native speaker. So this is from the British perspective of using polite English.
- Use of concessive phrases. Often used in situations where you need to say "No" but want to do it politely without causing offence. By saying something positive before a negative helps to reduce the hardness of the negative repsonse. It can also used as a general means of saying you are not happy with something.
- Softeners - are used at the beginning and /or middle of sentences to indicate some negative sentence is coming.
- Qualifers of quantity are used to reduce the impact when giving bad news.
- This course would also fit well with 'discussing opinions in business'
- 30 minutes trial is available.
Política de cancelación de Cafetalk
Cancellation of pack lessons
• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)
Cancelling individual requests in a pack
• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.
Antes de que la solicitud haya sido confirmada.
- Es posible hacerlo en cualquier momento.
Luego de que la solicitud de clase haya sido confirmada
- Más de 24 horas antes del inicio de la clase→ Es posible hacerlo en cualquier momento.
- Menos de 24 horas antes del inicio de la clase→ Pueden aplicarse cargos por cancelación.
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No-Show→ Pueden aplicarse cargos por cancelación.
(La cantidad puede variar en función del tutor, por favor comuníquese con su tutor/a)
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