B2B Effective Conversation With Clients, Coworkers & Supervisors – Part 1

50Min. X 4
4,400 P
Lattep icon
Paket mit 4 Kursen
1,100 Punkte pro Kurs
With a good grasp of English, you will be able to communicate with visitors, clients and colleagues easily and confidently!

Kurspaket Inhalt

- This is a lesson pack of 4 lessons in total. When you send the request for the first lesson, points for all 4 lessons will be deducted at once.
- Once the tutor confirms the first request, “100% OFF coupons” that can be used for the remaining 3 requests will be issued automatically.
- You can use these coupons to send requests for the remaining lessons.
- The validity period for this lesson pack is 3 days starting from the scheduled date and time of the first confirmed lesson.

Even if the first scheduled lesson is canceled, the already set validity period will not change.
You can check the lesson pack’s validity period on the Request > Lesson Pack page.

Kursinhalt

With the right English vocabulary, you can communicate your ideas and suggestions more effectively and professionally. It can also help you better understand instructions or tasks, as well as navigate any potential conflicts or misunderstandings. It is important to be able to communicate effectively with prospects, clients, and colleagues. 

To do this, you must learn the specific words and phrases that will help you carry out your day-to-day work.
 

  Lesson 1 :
At reception

 How to greet new visitors
How to have small talk with visitors
How to assist visitors at the company
Reception phrases to use with visitors

Lesson 2 :
Describing what you do to clients in the meeting room.
Asking somebody about their profession
Talk about your work and responsibilities.

Lesson 3 :
Learn what people like by asking them.
Small talk
Ask if things are okay.
Tips: American English lingo vs British English

Lesson 4 :
Ask for information via email.
how to inquire via email
Write and explain what you need in a formal email.

see you in class!(:


Cafetalk Rücktrittsregelung

Cancellation of pack lessons

• 'Unstarted' lesson packs(1) can be cancelled any time. Used Points will be completely refunded. If a 'started' lesson pack(2) is cancelled, you will be refunded 50% of the price of the remaining lessons provided that the lessons are unrequested, unconfirmed or not within 24 hours of their scheduled start times.
(1) A lesson pack for which none of the requests have been confirmed by the tutor.
(2) A lesson pack with at least one confirmed request. (By confirming the date and time for the first lesson in the pack the tutor confirms the pack as a whole and coupons are automatically issued)

Cancelling individual requests in a pack

• If you wish to cancel a single lesson that belongs to a pack but not the whole pack, you can do so via the request page. In this case, the coupon used to book the lesson will either be refunded or collected, based on the tutors single-lesson cancellation policy. Please note that any 50% partial refunds in the tutors single-lesson cancellation policy do not apply to lesson packs and the tutor may choose to either refund or collect the coupon in those cases.

Vor der Bestätigung einer Kursbuchung

  • Stornierung jederzeit möglich

Nach der Bestätigung einer Kursbuchung

  • Mehr als 24 Stunden vor Kursbeginn→ Stornierung jederzeit möglich
  • Weniger als 24 Stunden vor Kursbeginn→ Stornogebühren können anfallen.
  • No-Show→ Stornogebühren können anfallen.
    (Der Betrag kann je nach TutorIn variieren. Bitte nimm Kontakt mit Deiner Tutorin/ Deinem Tutor auf.)

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